The verification procedure includes 4 steps. We will provide you with instructions to follow.
A client may submit one of the following documents:
The photo should be no more than 2 months old. The photo should be original, colour, and without any additional corrections. It should not be saved or edited in Photoshop.
Examples:
Simply follow the instructions on the screen.
A client should provide one of the following documents:
When uploading images for proof of payment, please note that each payment method needing confirmation should be uploaded to the corresponding section. For successful uploading, please do not create any sections on your own.
Example:
Before verifying the e-wallet used on the platform it should be verified by the e-wallet website.
Click “History” on the left to see the transaction history. If you have a lot of transactions on your Neteller account, choose the transaction type and date to narrow your search and then click Apply. After that, click on the human sign in the upper right corner. Ready! Make a screenshot of all of these pieces of information.
Choose “Transactions” on the left-side menu and then choose the time period and transaction type. After that, click on the human sign in the upper right corner. A tab with the e-wallet owner name, e-mail, and user ID will be shown. Make a screenshot of all of these pieces of information. All the information should be visible in a single screenshot.
On the main page, please make a screenshot where the WMID, e-wallet number, and transaction amount and date would be seen altogether.
Then click WMID. Make a screenshot of the opened page.
For Globepay confirmation you must provide a screenshot from Globepay, with your personal information and transactions to your trading account.
For confirmation of UPI, a bank account linked to your UPI should be confirmed.
Please upload one of the following:
1) A bank statement with the owner’s name and transaction to the platform where all the information is visible in the same image.
2) A screenshot from UPI where the UPI ID, the owner’s name, and the bank account number are visible. In this case, a photo of the bank book with the bank account number and the owner’s name should also be sent.
3) A screenshot from UPI where the amount and date of the transaction and the bank account number are visible. In this case, a photo of the bank book with the bank account number and the owner’s name should also be sent.
Examples:
A screenshot of the PayTM statement where the owner’s name and transaction details are visible.
If you provide a screenshot like the ones below, please attach a bank book that contains the bank account number linked to UPI as well:
Two screenshots are needed. The first with name and email, and the second with the transaction date, amount, and contact information.
Upload a screenshot with the name, transaction date, and amount.
Upload a screenshot where the UPI ID, the owner’s name, the transaction made to the platform, and the bank account number are visible.
Please provide a screenshot of transaction details (sum and date). Choose the order history in your e-wallet and make a screenshot of it.
For confirmation of this e-wallet, a screenshot with the date and amount of transaction should be provided.
For confirmation of your Perfect Money e-wallet, upload a screenshot with the owner’s name and account numbers. Make sure you have a verified account in Perfect Money.
1. To confirm an Astropay Card, the customer should send a screenshot from their Astropay Card account. The account holder’s name and transaction details (sum and date) must both be visible in one image.
2. If a client claims that they can not provide a screenshot from point 1, let them send a screenshot from their bank account confirming these transactions. The name and the transactions must be visible in a single screenshot.
Example:
A client should open the “Card Uses” section and take a screenshot of this page if they deposited the whole sum of the card at once.
The instructions below are valid for Rupay cards as well.
1. The customer should provide a photo of their card. The back of the card is not required.
2. The first 6 and the last 4 digits, expiration date, and the owner’s name should be visible in a single photo.
3. Stolen/blocked card – a document certifying that it was issued to the customer.
4. If there is no document such as in point 3, a bank statement with the name and bank card number visible in a single photo or screenshot.
5. If there is no statement with the owner’s name and card number, let the customer provide one with his name and the transaction(s) to the platform. The sum, date, and the name should be visible in one image.
6. If nothing can be provided, please contact KYC.
For confirmation of virtual cards, a statement with the owner’s name and transactions should be sent. All data should be visible in one image.
In some cases, the Company may request a document that will confirm the source of funds.
Why is it requested?
To confirm the legality of the funds, you will need to provide one of the following documents:
The document should contain your name.